Capture.
The foundation your AI stands on.
Your AI is only as good as the data it sees.
Fragmented identities. Stale exports. Unverified signals. Feed those to an AI agent and it makes fragmented, stale, and unverified decisions. Flash Capture builds the foundation that changes that — a single verified member profile, real-time behavioral signals, and live warehouse data, unified before the AI ever touches it.
Loop
The capabilities that build the foundation
Capture is not one black box — it is a set of governed, production capabilities. Each one contributes a piece of the foundation the AI stands on.
Build the member golden record with One ID
Member, tags, and segments sit on the same One ID profile, so the customer record is usable before activation starts.
Members →
One verified, field-encrypted member record fused across every channel into a single behavioral timeline.
Tags →
Human-readable member labels for lifecycle, value, preferences, risk, and campaign eligibility on the same One ID profile.
Segments →
Turn One ID profiles and tags into governed audiences: rule-based, query-checked, and ready for activation.
Customization →
Add your own member fields and toggle optional modules per workspace — one shared platform shaped to each brand, never a fork.
Sync your business data
Bring in POS through API integration, ERP, OMS, Shopify, Amazon, and TikTok Shop data — including a full AI-ready product catalog.
POS, ERP & OMS via API →
Sync point-of-sale, ERP, and order-management data through governed API integration into the same customer record.
Product Catalog & Industry Models →
An AI-ready PIM that flexes to every vertical — serialized luxury items, apparel size matrices, F&B combos — synced from ERP/Shopify and wired to order line items for category-level personalization.
Shopify →
Auto-syncs paid Shopify orders into verified points and a member record, email-matched to in-store receipts, idempotent by order GID.
Amazon & TikTok Shop →
Bring marketplace buyers into the member graph through verified Amazon and TikTok Shop order capture.
Receipts & Orders →
Turns a receipt photo or marketplace order number into fraud-checked loyalty points.
Capture digital & physical behavior
Track digital behavior with Behavior Tracking, member-keyed store visits with Location Marketing (LBS), and turn physical foot traffic into owned members with branded Stores & QR sign-up — all attached to the same member timeline.
Behavior Tracking →
Capture behavior across email, the loyalty portal, your app, and your own site via SDK, fused into one identity-resolved member timeline.
Store & Location Marketing (LBS) →
Member-keyed store visits + a randomized holdout that proves incremental lift; privacy-by-construction location consent and proximity re-engagement — captured as a first-party location signal.
Stores & QR Sign-up →
Branded QR codes and a public capture page turn anonymous foot traffic into owned members: no app, no POS swap.
Extend Flash to your own systems
Extend the platform to fit your business without a fork: build your own no-code data modules (repair jobs, appointments, complaints), get Flash to notify your systems the moment something happens, connect thousands of apps through Zapier and Make, and place your own screens inside Flash.
Capture's final output
The AI interaction layer.
Capture's final output isn't a pile of raw tables for your AI to guess at. It's a governed semantic layer — every business number defined and certified once, computed one way. This is the single interface your AI agents, your dashboards and your API all read the business through.
Ask the AI a question and it reads a certified definition, never an invented one — so the number an agent acts on is the number on your screen. Raw data became the foundation; the semantic layer is how the AI actually talks to it.
One governed semantic layer
Defined once · certified · computed one way
AI agents
same number
Dashboards
same number
API & MCP
same number
Capture → Decide
The AI brain runs on what this node builds.
Node ② (Decide) is where AI makes next-best-action calls — who to contact, with what offer, on which channel. Every one of those calls is only as good as the profile it reads from. Capture is what makes that profile trustworthy.
Capture outputs
- ›One verified member identity across every channel
- ›Fraud-checked purchase history with no duplicates
- ›Real-time behavioral timeline, linked to the member
- ›Live warehouse signals without another data pipeline
- ›A governed semantic layer — the one interface the AI reads it all through
Decide input
A unified profile plus the last cycle's results — ready for the AI to form a next-best-action.
What changes
What the AI sees — before and after Capture.
Without Capture
Two records for the same customer
With Flash Capture
One ID — one profile, resolved across every channel
Without Capture
Stale signals from last night's export
With Flash Capture
Live events and warehouse data the moment you ask
Without Capture
Anonymous behavior that never connects to a buyer
With Flash Capture
A complete behavior timeline, linked to the member profile
Developer topics
How Capture is built and governed.
Capture is the data foundation for AI decisions, so its architecture and security model need to be explicit. These developer guides explain how real-time data moves, how it is served, and how consumer data remains controlled.
Data Architecture
See how business facts, behavior events, change data capture, event streaming, and a high-performance serving layer become a real-time data foundation for AI.
View the architecture→Query warehouse data live
Use zero-copy access to bring warehouse signals into Capture without building another data pipeline, so AI decisions can use fresh propensity, churn, lifetime-value, and product-affinity data.
Explore zero-copy→Data Security Management
Review the controls for API and data ingestion, event transport, processing, storage, application access, marketing activation, and audit response.
Review the controls→One verified member profile, unified before the AI ever touches it.