SocialHub.AI

Omnichannel · TikTok Shop & Amazon

Own the marketplace buyers you'd otherwise never see.

Amazon and TikTok Shop deliberately keep the buyer relationship. Flash lets a member self-report an order, verifies it directly with the marketplace, and converts that buyer into a member you own — verified, not guessed.

Auto-approval & refund adjustments on the roadmapToday, every verified order is human-reviewed.
Marketplace order · verified, then reviewed
01Member reports order
02Verify with the marketplace
03Human review100% M1
04Owned member
Verified order → member you own

The problem

You sell on the marketplace. The marketplace keeps the customer.

Buyers you can't reach

Amazon and TikTok Shop hold the email, the identity, and the relationship. You made the sale and got a number.

Loyalty stops at one channel

Shopify-only loyalty leaves marketplace revenue — a huge share of your sales — outside your member base entirely.

Self-reported is gameable

Asking buyers to claim an order invites fake screenshots and AI-generated receipts. Trust without verification is an open door to fraud.

How it works

Verify with the marketplace. Then a person approves. Then points.

A member submits an order number; Flash looks up the real order directly with the marketplace, using your own seller account. The amount is read from the marketplace — never trusted from the buyer — and every verified order is routed to human review.

Self-reported orderAmazon · TikTok ShopVerify with marketplacechecked directly, not a screenshotHuman review · 100% (M1)never an automatic awardOwned, verified memberpoints earned · no personal data storedOn the roadmap (not built)auto-approval · automatic refund adjustments

Verified with the marketplace

The amount and status come straight from Amazon or TikTok Shop — confirmed directly, not from a screenshot a buyer could edit.

Only your own orders

Orders are looked up using your own seller account, so an order from another seller simply can't be pulled in.

No personal data stored

Flash matches the buyer, then discards their details. Only non-personal order fields are kept; buyer personal data never reaches storage.

Where it stands today
  • Live & gated: the marketplace connections, Amazon and TikTok Shop integrations, the verify-and-award process, and supporting tools are built. Real-order verification is rolling out in stages.
  • M1 = 100% human review: verification never auto-awards points. A person approves every order — deliberately, to keep pending points from being spent before approval.
  • Roadmap (not built): auto-approval and automatic refund adjustments are planned for a later milestone. The TikTok Shop connection is still in validation (M2).

Why it's different

Marketplace for acquisition. Your owned channel for retention.

The first-party playbook the market recommends is simple: let marketplaces win the first sale, then pull that buyer into a channel you own. Flash executes it — with the order verified directly through the marketplace itself.

Typical approach

Platform-native tools

Keep the buyer inside Amazon / TikTok by design.

Flash, by design

Convert a verified marketplace order into a member in your own loyalty program.

Typical approach

Screenshot / honor-system claims

Trust a buyer's upload — gameable, and AI fakes are surging.

Flash, by design

Read the real order directly with the marketplace; the buyer can't edit it.

Typical approach

Single-channel loyalty

Reward only on-store behavior.

Flash, by design

Marketplace, Shopify, and in-store all resolve to one verified member profile.

Verification as a feature

In a year of AI-faked receipts, the source of truth is the channel itself.

Flash doesn't score a screenshot. It asks the marketplace directly, using credentials only you hold, and is built so a new marketplace can be added with ease.

Confirmed, not guessed

The order amount and status are read directly from Amazon or TikTok Shop — the kind of verification a screenshot scan can never match.

Claimed once, only once

Built-in checks mean one order can be claimed and rewarded exactly once — no duplicates.

Built to add more marketplaces

One shared design powers every marketplace. Amazon and TikTok Shop plug in the same way — and the next marketplace will too.

What changes for the business

The buyers marketplaces keep from you become verified, owned members — checked against the marketplace's own records, reviewed before a single point is awarded.

Verified

order confirmed directly with the marketplace, not from a screenshot

Human-reviewed

100% of verified orders, today (M1)

No personal data

matched, then discarded — no buyer data stored

Auto-approval and automatic refund adjustments are on the roadmap. We label what's shipped and what's next, honestly.

Amazon and TikTok Shop connectors that turn verified orders into members you own.

Turn marketplace buyers into members you own.

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