Powering 100+ Brands Globally

Social Hub——Enterprise Cloud Native CEP

The integrated design of CDP, CRM and MA is adopted to help brands build integrated omni-channel member interaction capabilities

CDP
CRM
MA

CDP

* Omni-channel Customerr data connection, establish brand One ID

* Establish brand consumer real-time tag system, customer segments and customer persona

* In-depth insight into consumer behavior and marketing effect, real-time data monitoring and analysis

* Trace and quantify the transformation of channels and marketing activities through customer behavior

CRM

* Provide a perfect membership rating system to improve customer loyalty

* Support the group's multi-brand strategy to achieve unified management and operation

* Insight into customer full lifetime journey, deep excavation of member value

* Identify high/medium/low value customers and accurately improve customer value transformation

MA

* Build the marketing automation canvas, and quickly customize the push logic required by the marketing scenario

* Integrated SMS, email, wechat and other reach channels, intelligent and efficient trigger push behavior

* Complex points and coupon marketing rules can be configured to support marketing campaigns

* It can screen active customers and reach them accurately, and accelerate the value transformation of customers

Winning recognition with professionalism

McDonald's has more than 4,000 restaurants in mainland China and serves more than 1 billion customers every year. In the process of rapid development of its online and offline business, it faces the problems of huge pressure on its original CRM system, scattered membership data in various channels, and single form of rules for marketing activities, etc. Techsun provides a solution for it, based on cloud-native architecture, which is sufficient to cope with the impact of daily 10 million high concurrency; it supports the development of diverse tagging schemes, high fineness segmentation of the population, and marketing automation combined with member preferences. Reaching.

Adidas was founded in 1949 and officially entered the Chinese market in 1997. The brand introduced Techsun as its CEP solution provider in 2014 to help it build a set of CEP platform, which integrates CRM, CDP and MA, for membership management, insights and automated marketing, and in 2019, this solution was replicated to Hong Kong and Taiwan, China.

Innovative technologies help brands connect with consumers around the world

15years+

15 years of experience in global Fortune 500 corporate services

50+

Access to domestic and overseas channels

24

24 software patents

200million +

Over 200 million single-brand member management

Instantly experience the CEP that international brands are using
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